Responding promptly to queries from stakeholders and customers. Setting up and registration of new users for our online publisher service portal.
Extensive knowledge of and experience in the journals publishing industry, ideally with a deep understanding of journals editorial.
This role would be on a contract basis (inside IR35) working from their office in London and offers a competitive day rate on a contract running until November
Full time job: The position of Survey Analyst is 37.5 hours per week whilst office based and with the possibility of 60 days a year offshore.
Answering a range of incoming enquiries via telephone, email and live chat - assisting customers in using Fixters' service. 25 days holiday PLUS bank holidays.